UX Designer

November 8, 2026

Senior

London, United Kingdom

Description

A UX Designer role shaping proptech products for the UK market as part of a global design team. The position spans user research, service design, interaction and visual design, design systems, and design validation across customer-facing experiences and internal property management workflows. The employer is actively exploring AI-driven ways of working and expects practical experience applying AI across the design process. UX practices are still maturing, so the designer helps build user-centred ways of working across markets.

Responsibilities

Plan and lead interviews, observations, and usability testing to uncover user needs, behaviours, pain points, and opportunities
Create journey maps, service blueprints, personas, and other artefacts to build shared understanding of the end-to-end service experience
Translate insights into user flows, wireframes, prototypes, and high-quality design solutions, applying and evolving visual identities where needed
Collaborate with front-end developers to maintain design libraries, components, and patterns
Define component rules, accessibility requirements, and interaction principles to support consistent, high-quality implementation
Evaluate solutions through usability testing, user feedback, behavioural data, and outcome metrics
Work with product managers, engineers, business analysts, and stakeholders to align solutions with user needs, business goals, technical feasibility, and product strategy
Create intuitive customer-facing services for clients and residents and efficient internal tools for expert users including property managers, accountants, and on-site staff
Help define and implement AI-driven ways of working across design and product development
Partner with product managers and engineers to establish how designers, developers, and AI agents collaborate throughout the development lifecycle
Collaborate with the global design team to strengthen design operations, evolve design systems, raise CX maturity, and support knowledge sharing across markets

Requirements

3–5 years’ experience as a UX Designer, Product Designer, or in a similar role, working on complex digital products
Strong experience designing web and mobile experiences, including complex workflows and efficiency-focused tools, with solid grounding in UX research, service design, and interaction design
Experience working in agile, cross-functional product teams
Practical experience using Figma and code for design, prototyping, and design systems
Ability to translate design intent into clear specifications and reusable guidance for AI agents
Hands-on experience applying AI across product development, from research and ideation to prototyping, specification, validation, and AI-agent implementation
Understanding of design principles for AI-supported experiences, including transparency, trust, explainability, error handling, and human oversight
A bachelor’s degree in design, HCI, behavioural science, or related field
Strong design craft combined with systems thinking across user needs, business outcomes, service journeys, and detailed interaction design
Comfortable working in ambiguity where design and UX practices are not yet fully established