Aladdin Services Analyst - Vice President

November 8, 2026

Head

London, United Kingdom

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Degree required

Description

The Aladdin Services Analyst – Vice President supports the implementation, optimization, and ongoing servicing of BlackRock Aladdin solutions for clients and internal stakeholders. The role combines business analysis, client support, investment operations knowledge, and technology coordination to ensure effective use of the platform across front-, middle-, and back-office workflows. The analyst partners with portfolio managers, traders, risk teams, operations teams, and technology partners to gather requirements, investigate issues, and improve processes.

Responsibilities

Support day-to-day client servicing and operational activities related to the Aladdin platform
Analyze business requirements and translate them into functional specifications
Assist with Aladdin implementation, onboarding, configuration, and testing activities
Investigate production issues, perform root cause analysis, and coordinate resolution with internal and external teams
Monitor workflows, data quality, reconciliations, and exception management across investment operations processes
Partner with stakeholders to improve platform usage, operational efficiency, and reporting capabilities
Support process mapping, documentation, and creation of standard operating procedures
Conduct user acceptance testing (UAT) for system enhancements, upgrades, and change requests
Provide training and guidance to users on Aladdin workflows, tools, and best practices
Prepare management reports, service updates, KPI tracking, and client-facing materials where needed
Liaise with technology, data, and vendor teams to support interfaces, feeds, and system integrations
Ensure activities are completed in line with risk, control, compliance, and governance requirements

Requirements

Bachelor’s degree in Finance, Economics, Business, Accounting, Computer Science, or related field
Experience in asset management, investment operations, financial technology, or platform support
Working knowledge of BlackRock Aladdin or similar investment management platforms
Understanding of front-to-back investment lifecycle processes including trade capture, order management, portfolio compliance, settlements, reconciliations, performance and risk reporting, risk analytics
Strong analytical and problem-solving skills
Experience gathering business requirements and supporting system/process change
Excellent communication skills with ability to work with business and technical stakeholders
Strong Excel skills; familiarity with SQL, Python, or data analysis tools is often beneficial
Ability to manage multiple priorities in a deadline-driven environment
High attention to detail and strong control mindset
Experience with incident management, service delivery, or client support models
Familiarity with portfolio accounting, risk analytics, performance measurement, or compliance monitoring