Business System Analyst 2

October 19, 2026

Office

Senior

Warsaw, Poland

Keep in mind

Office-only work

Description

Business System Analyst 2 supporting system delivery initiatives by translating business needs into clear, structured, and actionable requirements for assigned project areas. The role partners with customers, Product Owners, Engineering, QA, and Project Management across requirements elicitation, documentation, change control, and testing alignment. Candidates typically bring 3–5 years of business analysis, requirements management, or systems delivery experience in Agile or Waterfall environments.

Responsibilities

Facilitate standard requirements discovery sessions with customer and internal stakeholders
Analyze business workflows, user needs, business rules, assumptions, dependencies, and constraints for assigned scope areas
Confirm requirements are specific, testable, and aligned with project objectives before review or approval
Develop and maintain Functional Requirements Documents and supplemental requirement artifacts
Document configuration decisions, process flows, use cases, field definitions, reports, interface needs, and business rules
Apply standard templates, version control, and approval tracking consistently across delivery artifacts
Support gap analysis between customer needs, baseline capabilities, and project-specific delivery needs
Identify impacts to assigned workflows, reports, interfaces, configurations, and dependent processes
Escalate complex impacts, unclear scope decisions, or unresolved requirement gaps to the appropriate owner
Capture requirement updates, rationale, impacts, and approval status for change requests
Maintain traceability from approved requirements through design, development, testing, and customer validation
Partner with QA to confirm test scenarios, test cases, and acceptance criteria align with approved requirements
Participate in requirement validation, defect triage, customer reviews, and UAT support activities
Participate in requirements reviews, solution walkthroughs, demos, and readiness discussions
Support transition of requirement knowledge to Service or post-go-live support teams
Contribute to reusable templates, examples, and documentation improvements

Requirements

Typically 3 to 5 years of business analysis, requirements management, systems delivery, or software implementation experience
Experience developing functional requirements, process documentation, use cases, user stories, or similar delivery artifacts
Working knowledge of SDLC and Agile, Waterfall, or hybrid delivery methods
Strong written communication and facilitation skills, with the ability to translate business needs into system requirements
Experience working with cross-functional teams including Product, Engineering, QA, PMO, and customer stakeholders
Experience with requirements management and delivery tools such as Polarion, Jira, or similar platforms
Experience supporting large-scale system implementation or regulated technology delivery projects
Exposure to business process modeling, traceability practices, and formal change control
Familiarity with lottery, gaming, enterprise systems, or complex transaction-based platforms

Conditions

Full-time employment governed by a collective bargaining agreement
Job location in Warsaw, with travel possible based on project needs
Paid time off, health insurance, life insurance, and disability insurance
Retirement benefits and a variety of well-being programs
Opportunities to volunteer with employee networks or organizations of your choice
Additional benefits available depending on the seniority of the role
Annual information security training assigned to all employees