Interaction Design Lead

October 16, 2026

Office

Lead

London

Indeed

Keep in mind

Office-only work

Description

Lead and co-lead multidisciplinary project teams from research and framing through design, prototyping and delivery, spanning digital and physical experiences including new ways for people to interact with AI. The role combines hands-on interaction design craft with creative direction, project leadership and client engagement. The studio has over 40 years of experience partnering with clients in healthcare, mobility, education and retail.

Responsibilities

Lead and co-lead multidisciplinary project teams from research and framing through design, prototyping and delivery, balancing people's needs, client goals and technical possibilities
Set a clear design direction and stay hands-on with journeys, flows, interfaces and interaction details, connecting individual touchpoints to a coherent product or service experience
Build and guide prototypes at the right fidelity using Figma, code and AI-assisted tools to make ideas tangible early and test them with people
Partner with researchers and technologists to plan experiments, test usability and accessibility, and use qualitative feedback and product data to refine designs and assess their impact
Explore conversational and agentic UX: design how people express intent, approve actions, understand what an AI system is doing, redirect it and recover when things go wrong
Own project plans, resource needs and delivery milestones; brief and delegate work clearly, spot obstacles early, and help the team navigate ambiguity while maintaining creative quality
Be a main client point of contact, facilitate working sessions and present compelling design narratives; align stakeholders on decisions, trade-offs and next steps
Help scope client challenges and shape proposals and follow-on opportunities with senior colleagues, drawing on project learnings and collaboration across Europe and beyond; travel as projects require
Mentor designers, give actionable craft feedback and build an inclusive team culture; share methods and learnings across the London community

Requirements

6–8 years of professional experience in interaction design, digital product design, UX/UI or a related discipline, including 1–2+ years leading projects or multidisciplinary teams
Strong interaction design craft and a portfolio showing how you turn complex requirements into clear experiences; advanced expertise in one or more areas of digital, visual, service or systems design, with fluency across others
Strong grounding in human-centred design, research and usability testing, with the ability to guide a team from evidence to design decisions and measurable outcomes
Ability to scope, brief and delegate design work, manage timelines and resources, and empower a small to medium team to take ownership of different parts of a project
Keen eye for visual hierarchy, responsive interfaces, motion and micro-interactions, and the ability to critique work and offer clear, actionable feedback
Strong prototyping skills in Figma or comparable tools, and confidence experimenting with AI-assisted ideation and prototyping while checking outputs and making your own design judgements
A commitment to accessibility and inclusive design, and thoughtful judgement about privacy, bias and people's agency when designing with AI
The ability to connect interaction details to wider service and system needs, and work with engineers to understand technical constraints and bring designs to life
Excellent storytelling, presentation and facilitation skills; confidence building trusted client relationships, aligning stakeholders and helping others succeed with empathy and openness
An Interaction Design qualification or equivalent work experience, alongside curiosity, self-awareness and a willingness to give and seek feedback

Conditions

Based out of the London studio
Variety of projects across disciplines, from breakthrough digital products to innovation capabilities
Learning and growth support for project leadership, interaction design craft and new technologies
Community and well-being with respect for work-life balance
Projects with purpose: partnering with clients to use design for real impact