IT Support

October 18, 2026

Middle

Amsterdam

Description

Tebi is building a connected restaurant management platform and hiring an IT Support specialist, the second pair of hands on IT support. The role owns a slice of the device fleet: onboarding and offboarding, procurement, repairs, MDM administration and first-line support for a fast-growing hybrid team.

Responsibilities

Manage the IT onboarding seamlessly, hardware ready and configured before day one, for office and remote hires alike
Own IT off-boarding and recover hardware when someone leaves
Manage the devices, procurement, shipping, inventory, and repairs
Administer MDM, Jamf Pro enrolment and profile management for Mac and iPad
Handle systems, Google Workspace, provisioning, and access management
Be a first line of support, troubleshoot daily issues and escalate real security concerns

Requirements

3+ years of hands-on IT support or systems administration experience
Comfort owning a broad scope autonomously, without close supervision
Clear communication, equally at ease with a non-technical colleague or a vendor
Hands-on MDM experience, ideally with Jamf Pro
A solid grasp of identity and systems administration, including Google Workspace
Security awareness, you can spot phishing or access risks and know when to flag them