Payments Lead

October 16, 2026

Lead

Cyprus

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English is required
B2 level

Description

The company is looking for a Payments Lead to own the payment stack end-to-end and improve approval rates, renewals and data quality. The multi-PSP infrastructure with orchestration is already live, so the role focuses on maturing reconciliation, payment reporting, monitoring, incident management and billing analytics. The position works closely with founders and C-level with a clear path to Head of Payments.

Responsibilities

Own the payment infrastructure day to day: multi-PSP setup, orchestration, routing rules, cascading, failover, MID portfolio, processing resilience
Drive subscription billing performance — approval rate, renewals, retries, dunning, failed payment recovery, involuntary churn
Build out billing analytics together with the Data team: unified data sources and BI reporting that business unit leads can decide on
Develop payment reporting, reconciliation, monitoring, alerting and incident management into stable, repeatable processes
Own the payment risk profile: chargebacks, fraud, refunds, disputes and compliance with card scheme monitoring programs (VAMP, SMMP)
Own day-to-day relationships with PSPs and acquirers: compliance requests, warnings, payouts, escalations
Advise on provider strategy: which PSP setup fits which product and market, on what terms, where the risks are and when to diversify
Work with Billing Engineering on what gets built next and write the requirements that make it buildable
Partner with Product, Growth, Finance and Legal on anything where payments affect revenue, scalability or risk
Bring automation and AI tooling into payment operations where it removes manual work

Requirements

3+ years in payments, acquiring, billing or payment operations — merchant side, B2C subscription-based products
Hands-on experience managing the full recurring payment lifecycle in subscription products — initial charges, renewals, retries, dunning and failed payment recovery
Practical experience with multi-PSP infrastructure and orchestration: routing, cascading, failover, MID management
Strong grasp of payment risk: chargebacks, fraud, disputes, decline codes, card scheme monitoring programs
Comfortable in the data: able to build or specify payment reporting, work with analysts and tell a real signal from noise
Demonstrable impact on approval, renewal or recovery rate — able to walk through the before/after
Understanding of how PSP selection and onboarding works: requirements, underwriting, commercial terms
Experience with Tier 1 markets, especially the US
Experience across multiple products, entities or jurisdictions
Upper-Intermediate English or higher

Conditions

Full-time schedule, location Cyprus
Full ownership of the payment stack: infrastructure, performance, risk and provider setup
Direct, measurable impact on revenue in a company where subscriptions are the only monetization model
High autonomy: you decide how things get built and set the priorities within Payments
Technically complex scope — multiple products, markets, legal entities and providers with real engineering support
Close collaboration with founders and C-level; short decision chains, no layers to push through
A clear path to Head of Payments as the function and the business scale