Senior Business Analyst

October 16, 2026

Hybrid

Senior

Warsaw, Poland

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Mandatory office attendance

Description

The role sits within the Enterprise Data Office, in the stakeholder management and collaboration team focused on client-oriented messaging and data analysis. The analyst transforms complex data into meaningful insights, dashboards, metrics reporting and executive-ready presentations that drive informed decision-making. The position also involves enhancing SharePoint sites and collaboration tools, plus supporting automation, process improvement and standardization initiatives

Responsibilities

Develop and maintain dashboards, scorecards, metrics reporting, and data visualizations to support business decision-making
Analyze data from multiple sources to identify trends, risks, opportunities, and actionable insights
Translate complex data into clear, compelling presentations and stakeholder-facing content
Partner with stakeholders to define requirements and deliver reporting and analytics solutions that address business needs
Enhance SharePoint sites and collaboration tools to improve accessibility, communication, and user experience
Support automation, process improvement, and standardization initiatives to increase efficiency and reduce manual effort
Evaluate and implement new technologies, tools, and data sources to enhance reporting and collaboration capabilities
Appropriately assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations and escalating control issues with transparency

Requirements

Bachelor's degree (or equivalent) with 3–8 years of experience in business analytics, BI, reporting, or digital content, financial services or regulated industry preferred
Strong analytical and problem-solving skills with a proven track record of translating complex data into actionable business insights
Hands-on experience designing and building interactive dashboards, scorecards, and visualizations using Tableau, Power BI, or equivalent platforms
Exceptional presentation and storytelling skills, capable of delivering compelling narratives and clear insights to diverse audiences
Advanced proficiency in Excel, PowerPoint, and Microsoft 365, with SharePoint and intranet/site design experience preferred
Skilled in partnering directly with cross-functional stakeholders to capture business requirements and deliver impactful solutions
Experience managing end-to-end projects, driving process improvement, and executing workflow automation initiatives
Self-starter with high attention to detail, visual design/UX acumen, and ability to manage competing priorities independently and collaboratively

Conditions

Hybrid working model with currently up to 2 days working at home per week
Business casual workplace in a Citi Solutions Center
Employer paid Defined Contribution Pension Plan contribution of 6% of pensionable earnings
Employer paid Private Medical Care Package for employees
Employer paid Life Insurance Program for employees
Employee Assistance Program financed by Employer
Paid Parental Leave Program with 2 weeks additional paid paternity leave
Sport Card for employees subsidized via Social Benefits Fund
Additional benefits from Social Benefit Fund including holidays allowance and team building events
Additional day off for volunteering
Cafeteria flex benefit system to select and purchase benefits
Opportunity to receive an annual discretionary incentive award
Office setting working environment with minimal physical effort required
Full-time employment