Vr Venue Technical Specialist (m/f)

November 14, 2026

Office

Middle

Lisboa, Portugal

Indeed

Keep in mind

Original vacancy is in Portuguese
You will likely need Portuguese for the job. The employer can confirm
Office-only work

Also worth knowing

English is required

Description

This role maintains the technical operation of a public virtual reality venue, including its equipment, software, networks and systems. It also combines technical troubleshooting with customer support and the management of bookings, payments and events. The position offers a monthly salary of €1,000–€2,440, adjusted to experience and demonstrated skills, with opportunities for progression.

Gender markers in the title: (m/f)

In accordance with European anti-discrimination legislation, this job is open to all candidates

Mmale

Ffemale

Responsibilities

Ensure the technical operation of VR equipment, including headsets, computers, networks, and related systems
Install, configure, and update games, applications, software, and firmware for VR equipment
Diagnose and resolve technical issues involving hardware, software, connectivity, and game operation
Perform preventive maintenance, tests, and regular equipment checks to keep devices ready for use
Maintain system stability during VR sessions and respond quickly when issues arise
Welcome Portuguese and international customers, explain experiences, and support VR sessions
Supervise birthday parties and group events, ensuring organization, safety, and a positive participant experience
Manage bookings, payments, and invoicing through the venue's platforms, SimplyBook and Moloni
Identify recurring issues and propose technical improvements and solutions that support the venue's operation

Requirements

Academic or technical-vocational education in IT, Information Technology, Computer Engineering, or a related field
Good knowledge of Windows operating systems and installation and configuration of software, hardware, and computer networks
Ability to diagnose and independently resolve technical problems
Ability to learn quickly and interest in new technologies, especially virtual reality and gaming
Proactive approach, initiative, and organizational skills, with the ability to handle daily tasks without constant supervision
Good communication skills, a friendly manner, and ease interacting with the public, including children and families
Sense of responsibility, reliability, and care when handling equipment
Experience with virtual reality equipment, particularly Meta Quest or Pico, is especially valued
Experience in technical support, IT equipment maintenance, or systems administration is especially valued
Knowledge of Wi-Fi networks, router configuration, and connectivity troubleshooting is especially valued
Experience installing, configuring, and updating games and applications is especially valued
Previous experience in entertainment venues, gaming, or public-facing activities is especially valued
Previous professional experience in virtual reality is not necessary when the candidate has solid IT training, learns quickly, and can troubleshoot problems