Business Systems Analyst

November 8, 2026

Office

Middle

London, United Kingdom

Indeed

Keep in mind

Office-only work

Description

The company builds AI agents that handle complex end-to-end work for leading financial institutions and Fortune 500 companies, backed by the OpenAI Startup Fund. The Business Systems Analyst translates operational needs into system requirements, working across teams on data quality, workflow configuration and integrations between internal tools. Responsibilities include requirements gathering, process mapping, root cause analysis of data issues and coordination of user acceptance testing, documentation and rollout.

Responsibilities

Gather requirements, map processes and define acceptance criteria before changing a shared system
Work with platform owners on data models, workflow automation and reliable integrations across business tools
Work with technical owners on reliable integrations and consistent records
Trace inconsistent records to the process or integration that created them and fix the underlying cause
Coordinate user acceptance testing, documentation and rollout so a system change improves the way teams work

Requirements

Configured or analyzed business applications and workflows
Understand the operational need behind a requested feature
Trace a data inconsistency to its source
Test changes and maintain a clear decision record
Turn an ambiguous request into a clear specification and diagnose data-flow issues
CRM or recruiting systems experience
SQL, API or integration experience
Experience with CRM administration, API integrations, SQL or business-process automation
Specification writing and business requirements
Technical troubleshooting and cross-functional communication
Change management and process improvement
Data cleaning and defect resolution root cause analysis