Product Designer

November 5, 2026

Hybrid

Middle

Madrid, Spain

Indeed

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Mandatory office attendance
English is required

Description

A product design role in motor insurance, focused on Claims, Customer Support and Conversion areas. The designer will analyze user needs, map workflows and pain points, and design accessible interfaces that simplify complex operational tasks. The role also involves creating wireframes and prototypes, validating solutions with real users, and translating usage data into design decisions.

Responsibilities

Analyze user needs through interviews, workshops and shadowing sessions with both internal teams and end customers
Map workflows and pain points, identifying inefficiencies and opportunities across processes like policy management, support interactions and underwriting flows
Design clear and intuitive interfaces that simplify complex tasks such as reviewing documentation, managing customer cases or supporting operational decisions
Create wireframes, interactive prototypes and mockups to test and validate solutions early with real users
Ensure accessibility and usability, following UX best practices and internal guidelines
Translate usage data and metrics (e.g., error rates, completion times, frequency of use) into actionable design decisions

Requirements

Portfolio demonstrating deep expertise in UX/UI designs, design thinking and creation of user flows with variable complexity
Data mindset: comfortable reading analytics dashboards, understanding funnels and translating data into actions
Proficiency in Figma (Auto Layout, Variants, Tokens, Component Libraries)
Knowledge of prototyping and handoff best practices
Awareness of accessibility standards (WCAG) and ability to design components and patterns that meet those standards
Fluency in English is required
Familiarity with A/B testing platforms and experimentation frameworks
Previous experience designing management software and chatbots, plus basic knowledge of CRM and customer service tools
Previous experience designing conversion flows
Basic understanding of how design components are implemented in code

Conditions

Hybrid working with a mix of home and office days
Work from anywhere for up to 30 days per year
Private healthcare, gym membership and discounts, wellbeing programs and mental health support
Learning resources, mentorship and a growth plan tailored to you
Permanent position