Senior Business Analyst

October 11, 2026

Hybrid

Senior

Warsaw, Poland

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English is required
B2 level

Description

An experienced Senior Business Analyst is sought for an insurance industry client. The large-scale project covers IT systems development, claims processing improvement, and the use of automation and AI solutions. The role acts as a link between the business side and technology teams, including work with Agentic SDLC initiatives.

Responsibilities

Translate business needs into concrete requirements and IT system solutions
Review existing processes and identify opportunities to simplify, automate or improve them
Run meetings and workshops with everyone involved in the project
Prepare change concepts and assess their impact on the organization and systems
Work with the backlog and support the team in organizing and prioritizing requirements
Create User Stories and materials needed by the project teams
Analyze dependencies between systems and how new solutions will work with the existing environment
Support developers and other technology teams in interpreting requirements
Participate in testing, acceptance and rollout of new functionality
Monitor results of implemented changes and propose further improvements
Co-develop the approach to using AI and automation in claims processes
Take part in initiatives utilizing Agentic SDLC
Develop good practices in business analysis and share knowledge with other analysts
When needed, work directly with configuration and parameterization of processes in the system

Requirements

Minimum 6 years of experience in business analysis or requirements management
3 years of work on transformational projects involving business and IT collaboration
Experience working with business processes and system requirements
Very good knowledge of BPMN, UML or similar modeling techniques
Practical knowledge of Agile/Scrum
Experience working with backlog and User Stories
Ability to independently run workshops and align requirements with stakeholders
Experience preparing analytical and project documentation
Knowledge of the change implementation process in IT systems
Ability to analyze relationships between processes, systems and integrations
Experience in business testing and support of deployments
Knowledge of the insurance sector or claims handling processes
Knowledge of AI and process automation capabilities
Experience in systems integration analysis
English at minimum B2 level
CBAP, CCBA, PMI-PBA or similar certification (plus)
Agile/Scrum certifications (plus)
Participation in AI or automation projects (plus)
Experience in a regulated environment (plus)
Knowledge of SQL and reporting tools (plus)
Previous creation of analyst standards or methodologies (plus)